Join Our Team!-Advocate Coordinator

Interested in working to help keep kids safe? Love working with volunteers to make positive change in our community? If you are looking for a full-time job with some really great people, send your resume and a cover letter to today! No phone calls please.

Job Title: Advocate Coordinator

Wage: $32,000/year with competitive benefits

General Summary

The Advocate Coordinator provides supervision, support and evaluation of the Guardians ad Litem. The Coordinator actively recruits new volunteer advocates and maintains positive relationships with existing volunteers. Coordinators are responsible for the training and supervision of volunteer advocates. Coordinators ensure that volunteers participating in the program work in accordance with state law, federal law, state CASA standards, and national CASA standards.

Essential Job Functions

  • Recruit new volunteers to serve in our programs and interview potential candidates.
  • Engage in regular contact with all active volunteer advocates using volunteer retention strategies including annual reviews.
  • Support the volunteers through their cases of child abuse, neglect, and abandonment.
  • Resolve casework and interpersonal disputes with volunteer advocates, case workers, legal partners, and other stakeholders as needed.
  • Prepare weekly statistics on cases, court appearances, and case assignments for Program Director review.
  • Complete any other work as assigned by Program Director or Executive Director.

Job Criteria

Minimum Qualifications

Advocate Coordinator I

Schedules volunteers and provides direction, coordination, and consultation for volunteer functions within the organization. Job responsibilities include recruiting volunteers, training volunteers, and supporting volunteers and experience managing people for more than 1 year is expected. Due to the high level of detail involved in child abuse cases, this role is expected to have 1 year of data entry experience.

Advocate Coordinator II

In addition to meeting above requirements, the employee must have a bachelor’s degree and four years’ experience as a volunteer manager or equivalent experiences. This individual will be involved in overseeing the operational aspects of a special program area; managing several aspects of a program area; or heading up a project of limited duration or scope. Participation in committees and the like is more restrictive, as is the role of serving as a resource person, as well as advisor and counselor in the field.

Key Skills & Competencies

  • Excellent written and verbal communication skills.
  • Excellent problem-solving and mediation skills.
  • Be at least 21 years of age.
  • Valid Idaho Driver’s License and dependable transportation.
  • Completeand pass Idaho Supreme Court background check inclusive of national sex offender registry and Idaho Department of Health and Welfare Child Protection registry check.
  • Computer literacy and typing skillsusing Microsoft products.
  • Data entry and/ordata systems related

Preferred Qualifications

  • Demonstrated ability to manage volunteers effectively. Three to five years’ experience managing volunteers or staff preferred.
  • Bachelor’s degree or equivalent experience in a social science field, criminal justice, education, volunteer management, law, non-profit management or similar field.

This position is exempt (salary) and “at will” under Idaho law. This job description does not and shall not be interpreted as an attempt to alter the at-will employment of this position.


While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.


The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.